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Phone Number Minimize Downtime and Business Interruption with Managed IT services from DES
MANAGED IT SERVICES
Minimize Downtime and Business Interruption with Managed IT services from DES
Your IT infrastructure is crucial to keeping your business and organisational processes running smoothly. At DES, we make sure to provide our customers with the best possible IT experience by putting your needs first. Whether you need your server fixed during the night or need to deliver a project over the holidays, we go above and beyond to keep your systems up and running for you.
DES MANAGED IT SERVICE OFFERINGS
Our wide range of service offerings includes
DATABASE SUPPORT
Our database support team becomes part of your database environment to provide unprecedented 24x7x365 service. We perform any DBA support task anytime you need it. Our proactive database support will ensure that your database environment receives the preventative care that it requires
- Database Installations (SQL, Oracle, Sybase etc.…)
- Database Upgrades
- Backup and Maintenance
- Database Patching
- Data Analytics
- Data Auditing
- Performance Tuning
- Database Optimization
HARDWARE SUPPORT
These are preventive and remedial services that physically repair or optimize hardware, including basic installation, contract maintenance and per-incident repair — both on-site and remote
- Desktop and workstations Maintenance & Repair
- Printers, Projectors, Fax, Scanners deployment and maintenance
- Telephone & other communication technical troubleshooting
- Hardware warranty & upgrades
- Server deployment & Maintenance
NETWORK SUPPORT
We cover a wide range of technology architectures including LAN and WAN network support services, Wireless LAN support services, Collaboration support services and Security support services
- Proactive, 24×7 network monitoring
- Set up firewalls. Configure firewall rules and policies
- Recover quickly from virus and worm attacks. Configure software for protection against viruses, spam, and directory harvest attacks
- File and print sharing across multiple networks
- Configure VPN for remote access of company files and network
- Roaming profiles
- Set-up intranet
- Perform comprehensive security audits
APPLICATION SUPPORT
IT Applications are at the heart of your business. They are the core of what drives your organization, keeps mission critical functions running and they need to be available and up to date always. Your IT team needs to ensure that these applications function flawlessly to avoid and minimize costly downtime. We can manage your core operation applications like, ERP & CRM, HR & Payroll software, Financial applications & Messaging and communication tools includes, Emails, Messenger, Office tools, SharePoint & Microsoft exchange
- Implementation & Installation
- Application Management
- Performance Tuning
- Security
- Auditing
- Application Testing
